We offer a UK courier delivery service as standard.
'Standard Mainland UK delivery' is by courier, and is FREE OF CHARGE.
This can take up to 7 working days – assuming that your order is a stock item and not made-to-order.
Standard delivery to European destinations (including Eire, Northern Ireland & the Channel Islands) is £45 for all hats and £15 for all luxury hair accessories, and can take up to 7 working days – assuming that your order is a stock item and not made-to-order.
Standard delivery to the United States of America is £125 and can take up to 8 working days – assuming that your order is a stock item and not made-to-order. Express shipping is £190 and is only applied once the hat is made, which may take 2-3 weeks. We will check with you about required by dates.
International Delivery – the price you have paid to us is the price for the hat and shipping. Local taxes or import duties may be payable on receipt and are not included in your payment to us. It is your responsibility to pay for these and to comply with all local Customs authority requirements in relation to your order. We recommend that you make yourself aware of these requirements before placing your order.
Delivery Times. We have to make your headpiece before we ship it to you, so delivery time will vary. However, we contact every customer with an expected shipping date so you will know when you will receive your delivery. Please put a required-by-date on your order notes, which will help us prioritise the work within the design studio.
Email us at firstname.lastname@example.org should you require a quote for delivery to destinations outside of those specified above (i.e. all destinations outside of UK, Europe and USA).
Your order will be despatched by our chosen carrier and will be fully insured, in the UK.
We always strive to produce and ship your item as quickly as we can. If you require your hat for a specific date, please contact us by email before ordering.