We offer a UK courier next-day delivery service as standard which costs £10.

Your order will be despatched by our chosen carrier and will be fully insured, in the UK.

As the majority of our pieces are handmade to order, we have to make your headpiece before we ship it to you. The time it takes to ship orders will vary. However, we contact every customer with an expected shipping date so you will know when you will receive your delivery. Please do also put a required-by-date on your order notes, which will help us prioritise the work within the design studio.

There is an express shipping option at check-out. This does not mean your order will be made any quicker, but that it will be sent to you on a faster delivery service.

Standard delivery to European destinations (including Eire, Northern Ireland & the Channel Islands) is £60 - £100 depending on the hat size, and £15 for all luxury hair accessories. Assuming your order is a stock item and not made to order, delivery can take up to 7 working days.

Standard delivery to the United States of America is £150 and can take up to 8 working days – assuming that your order is a stock item and not made-to-order. Standard delivery for large, feathered hats to America is £180. Please choose express shipping for a faster delivery service of 3-5 days.

We provide the required commercial invoices with our shipments but occasionally there can be delays at customs. We act promptly to speed up release from customs but are not liable for any possible delays at customs.

Email us at info@viviensheriff.co.uk should you require a quote for delivery to destinations outside of those specified above (i.e. all destinations outside of UK, Europe and USA).

International Delivery – the price you have paid to us is the price for the hat and shipping. Local taxes or import duties may be payable on receipt and are not included in your payment to us. It is your responsibility to pay for these and to comply with all local Customs authority requirements in relation to your order. We recommend that you make yourself aware of these requirements before placing your order.